Do I have to share my Shopify password to get help?
No, and you should not. Shopify has collaborator accounts for exactly this: you give me your store’s four-digit collaborator code, I request access, and you approve only the permissions the work needs, such as themes or products. You can change the code or remove the access at any time.
A Design Audit needs nothing beyond your public store URL; read-only analytics is optional. Access is only requested for Monthly Maintenance and for the design and development option of the Theme Redesign.
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